NHTSA Complaint #10130319 — 2000 SUBARU FORESTER

THE PROBLEM ORIGINALLY STARTED AS A DELAY WHEN SHIFTING THE CAR INTO DRIVE. THIS WAS ABOUT A 1 SECOND DELAY, AFTER WHICH THE CAR WOULD ENGAGE INTO DRIVE, AND THEN RUN AND SHIFT FINE. BUT THEN, THE DELAY GOT WORSE. ALL OF THE SUDDEN IT WAS 2 SECONDS, THEN THE CAR WOULD NO LONGER GO INTO DRIVE AT ALL. AFTER EVALUATION, I WAS TOLD THAT I NEEDED TO HAVE 5 OF THE 7 SOLENOIDS REPLACED IN THE SUBARU. THIS WAS ON A TRANSMISSION THAT WAS 5 YEARS OLD, WITH ONLY 80000 MILES ON IT. I CONTACTED SUBARU ABOUT THE INCIDENT, AND THEY SAID THAT MY TRANSMISSION WAS OUT OF WARRANTY, AND THAT ME THINKING THAT 80K ON A TRANSMISSION BEFORE REPLACEMENT WAS ODD, IT WAS JUST MY OPINION. I INFORMED THE LADY ON THE PHONE THAT I WAS NOT THE ONLY ONE WITH THESE COMPLAINTS, THEY WERE ALL OVER THE PLACE ONLINE. SAME THING, OVER AND OVER, ONE PERSON HAD TO REPLACE THE TRANSMISSION AROUND 70K! I GOT NO RESPONSE FROM SUBARU ABOUT THE ISSUE, I WAS TREATED RUDELY, AND THEY BASICALLY HUNG UP ON ME. I DID INFORM THE ATTENDANT THAT FOR MY RECORDS I WAS RECORDING THE PHONE CALL, AND SHE THREATENED ME, SAYING THAT TO DO SO WAS ILLEGAL. I LOOKED UP THE LAW IN NEW JERSEY ABOUT RECORDING PHONE CALLS, AND AS LONG AS ONE PARTY CONSENTS TO THE CALL (ME BEING THE PARTY), THE PHONE CALL COULD BE RECORDED. HERE'S THE STATUTE: "IN ADDITION, AN INTERCEPTION IS LEGAL IF THE INTERCEPTOR IS A PARTY TO THE COMMUNICATION, OR ONE OF THE PARTIES HAS GIVEN PRIOR CONSENT, SO LONG AS NO CRIMINAL OR TORTIOUS INTENT IS PRESENT." I STILL HAVE THE ORIGINAL SOLENOIDS FOR THE TRANSMISSION. I ALSO HAVE A WRITTEN REPORT ON THE FINDINGS BY THE MECHANIC ON WHAT THEY FOUND. THE REPAIR COST AROUND $2200. HOPEFULLY, SOMEONE OTHER THAN SUBARU WILL LOOK INTO THIS PROBLEM.