NHTSA Complaint #11491360 — 2000 SUBARU FORESTER

The contact owns a 2000 Subaru Forester. The contact stated while driving approximately 40 MPH, the vehicle began to shake and suddenly veered into the left lane into oncoming traffic. The contact stated that the vehicle had stopped in the middle of the road. The contact was unaware of any warning light being illuminated. The contact stated that the vehicle had to be pushed off the roadway. The contact stated that the passenger’s side front tire was at a 90-degree angle to the wheel well. The contact stated that he could see that the control arm had snapped. The contact had the vehicle towed to a dealer. The vehicle was diagnosed, and it was determined that the control arms, the inner power steering rack, and front stabilizer bar needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 11V464000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.