NHTSA Complaint #10129457 — 2005 FORD FREESTYLE

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10129457
Vehicle	2005 FORD FREESTYLE
Component	STRUCTURE
Date of Incident	July 20, 2005
Date Filed	July 20, 2005
Mileage	2,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

UPON OPENING EITHER SIDE 2ED ROW WINDOWS HARMOMIC VIBRATION/NOISE BEGINS AT SPEEDS ABOVE 30MPH SOUNDS LIKE HELICOPTER INSIDE VEHICLE- VERY ANNOYING, DISTRACTING, HURTS EARS - CONTACTED DEALER AND FORD CUSTOMER SERVICE LINE - BOTH INDICATE THERE IS NO REPAIR FOR CONCERN, NO TSB FOR ITEM - HAVE PRINTOUT FROM DEALER INDICATING PROBLEM IS "CHARACTERISTIC OF THIS TYPE VEHICLE AND CHARACTERISTIC OF OTHER SIMILAR VEHICLES" "RECOMMENDED SOLUTION IS FOR CUSTOMER TO OPEN ANOTHER WINDOW" AND THAT FORD HAS EXPERIENCED THIS PROBLEM ON VEHICLES DATING BACK TO 1999 - CUSTOMER SERVICE LI

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