NHTSA Complaint #10129385 — 2002 NISSAN PATHFINDER

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10129385
Vehicle 2002 NISSAN PATHFINDER
Component STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident
Date Filed
Mileage 44,528 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MA

Consumer Description

I WENT TO HAVE MY OIL CHANGE AT THE GARAGE,I TOLD THE MECHANIC I COULD HEAR A HISSING NOISE FROM UNDER NEAT,LIKE A NOISE FROM THE MUFFLER.WHEN HE CHECKED HE SAID THE CATALYTIC CONVERTER WAS SPLIT OPEN,HE TOLD ME TO BRING IT TO THE DEALER,IT SHOULD BE COVERED UNDER THE POLLUTION CONTROL.WHEN I GOT TO THE DEALER HE CHECKED IT OUT AND TOLD ME ,IT WAS CALLED A TUBE OR A PIPE NOT A CATALYITIC CONVERTER NOT COVERED UNDER WARR.,BUT NISSAN SOLD A PATCH TO REPAIR THIS,AT THE TIME I HAD AROUND 44,528 MI.ON MY PATHFINDER JUST OVER THE 36,000 MI WARR.SO I CALLED NISSAN TO EXPLAIN THE PROBLEM AND TOLD THEM I WAS A LOYAL CUSTOMER AFTER BYING 3 PATHFINDER AND MY WIFE 2 MAXIMA,I DON'T SEEM TO HAVE GOTTEN ANYWHERE BUT SORRY.I WAS TOLD THAT A REGIONAL REP.WAS GOING TO CALL,BUT WE NEVER CONNECTED.THE SERVICE MGR.AT NISSAN TOLD ME THEY WERE AWARE OF THE PROBLEM,THAT I WAS NOT THE FIRST,I HOPE THIS WILL DO SOME GOOD MAYBE GET MY MONEY BACK.REPAIR WORK DONE ON 6/18/05.THANK YOU

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