NHTSA Complaint #10129362 — 2005 MINI COOPER

DT: THE CONSUMER STATED THAT POWER STEERING STOPPED FUNCTIONING, AND TURNING THE CAR WAS DIFFICULT OR NEAR IMPOSSIBLE. THIS HAPPENED AFTER DRIVING THE CAR FOR JUST A FEW MINUTES. OWNER HAD TO DRIVE APPROXIMATELY 20 MILES WITHOUT POWER STEERING. THE CAR WAS AT THE DEALER, BUT DEALER COULD NOT FIGURE OUT WHAT THE PROBLEM WAS . OWNER CONTACTED MINI-COOPER CUSTOMER SERVICE, THEY SUGGESTED THAT THE OWNER CALL NHTSA AND REPORT THE PROBLEM. THE OWNER DID SEND AN E-MAIL TO INFORM NHTSA ABOUT THE PROBLEM. THE OWNER DID NOT HAVE ANY IDEA WHY VEHICLE FAILED. HE HAD NOT RUN OVER ANY KIND OF OBJECTS. WHEN STARTING THE CAR POWER STEERING WORKED, BUT AFTER DRIVING ABOUT 100 YARDS POWER STEERING FAILED AGAIN. OWNER PROVIDED ALL THE INFORMATION THAT WAS AVAILABLE. THIS DEFECT COULD CAUSE A CRASH OR INJURY THAT COULD RESULT IN FATALITIES. THIS WAS A MINI-COOPER S CONVERTIBLE.*AK