NHTSA Complaint #10129182 — 1996 GMC SUBURBAN

DT: THE CONTACT OWNS A 1996 GMC SUBURBAN. WHEN HE PURCHASED THE VEHICLE IT HAD 26,000 MILES ON IT. HE WAS PULLING A TRAILER, WITH THE TRAILER AND THE TRUCK IT WEIGHS FROM ANY WHERE 10-15,000 POUNDS. THERE IS A BOLT THAT 3 QUARTERS INCH LONG . PUT THE TWO CABLES TOGETHER AND BOLTED IT INTO THE SIDE BATTERY. THE BOLT BECAME LOOSE. HAD ALL THE POWER NECESSARY TO STEER OR TO STOP THE VEHICLE. WHILE PULLING THIS TRAILER IT WAS EXTREMELY HARD TO CONTROL THE VEHICLE. THE INSERT IN THE BATTERY, WHERE THE THREAD SECTION WAS PUT THE BOLT INTO. IF TIGHTEN EDIT IT PUTS A HOLE IN THE BATTERY AND STARTS TO LEAK BATTERY ACID. EVERY MORNING HE TIGHTENS THE BOLT A LITTLE BIT. CONSUMER SPOKEN WITH GM , AND THEY IGNORED IT. ALSO SPOKE WITH THE DEALERSHIP . THEY DID NOT EVEN BELIEVE HIM. ONE OF THE PEOPLE AT THE DEALERSHIP REPLACED ONE CABLE BECAUSE IT DETERIORATED. HE HAS REPLACED FOR FOUR BATTERIES SINCE HE PURCHASED THE VEHICLE .*AK