NHTSA Complaint #10128775 — 2002 TOYOTA TUNDRA

DT: THE CONSUMER STATES THAT SHE AND HER HUSBAND WERE TRAVELING ON THE INTERSTATE BETWEEN 70-75 MPH AND VEHICLE WAS NOT OPERATING CORRECTLY. THIS WAS THE FIRST TIME THAT CONSUMER NOTICED THAT THE STEERING WAS NOT CORRECT. THE OWNERS CHANGED SEATING ARRANGEMENTS, AND THE WIFE TOOK OVER DRIVING AFTER ONE HOUR AND A HALF. THE OTHER DRIVER NOTICED THAT THE TRUCK WAS PULLING HER INTO AN 18 WHEELER THAT WAS TRAVELING BESIDES HER. THE INTERSTATE WAS FLAT THAT THEY WERE TRAVELING ON. SHE WAS TRYING TO APPLY BRAKE PRESSURE AND GET AWAY FROM THE 18 WHEELER. THE STEERING WAS UNCONTROLLABLE BEFORE THEY CRASHED. THE NEXT THING THAT THE OWNER REMEMBERED WAS THAT THEY WERE GOING OFF THE ROAD, WITH ONE TIRE IN THE DIRT, AND THEN THE VEHICLE STARTS FLIPPING. THE VEHICLE WAS SITTING UP STRAIGHT ACROSS BOTH LANES THAT THEY WERE TRAVELING. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE. . THE OWNER'S HUSBAND WAS KILLED IN THIS ACCIDENT, AND THERE WERE TWO INJURIES WHO WERE TAKEN BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS ISSUED. THE OWNER HAD JUST NOTICED THE PROBLEM WITH THE VEHICLE THE DAY OF THE ACCIDENT. THE DEALER WAS CONTACTED, AND AWARE OF THE ACCIDENT. DEALERSHIP REIMBURSED THE OWNER ON THE REST OF HER EXTRA EXTENDED WARRANTY. THE OWNER HAS NOT TALKED TO TOYOTA. ALSO, THE OWNER BECAME AWARE OF NHTSA RECALL. 05V225000. *AK *TT