NHTSA Complaint #10128348 — 2005 AIRSTREAM CLASSIC

DT: CONSUMER STATES THAT DUTCHMEN THOR PRODUCES A CAMPER, TAB, AND THEY HAVE AN ALCO BRAKE SYSTEM THAT THEY HAVE MODIFIED. THEY STATE IT HAS NOT BEEN MODIFIED. ACCORDING TO ALCO IN UNITED KINGDOM, THE COMPANY IS SETTING UP THE SYSTEM WRONG ON THE VEHICLE. WHEN HE TRIES TO GET INFORMATION FROM DUTCHMEN THOR THEY SEND HIM THE MANUAL FOR THE GERMAN BRAKE SYSTEM. ON THE TOE SHAFT, THE DAMPENING UNIT, IT IS SUPPOSE TO SLIDE BACK AND HIT AN OVERRUN LEVER THAT IS HOW IT IS BEING SET UP IN THE US. ON THE MANUAL, THERE IS NO CLEARANCE BETWEEN THE TOE SHAFT AND THE OVERRUN LEVER. ON THE UNITS THEY ARE PRODUCING THERE IS 1 5/8 INCH CLEARANCE. THE COMPANY IS NO LONGER CORRESPONDING WITH THE CONSUMER AND THEY ARE NOT OFFERING ANY INFORMATION TO THE DEALERS. THERE IS NO INFORMATION ON HOW MUCH THE CLEARANCE SHOULD BE. THE COMPANY CONTINUES TO REFER HIM TO THE WEBSITE WITH THE GERMAN MANUAL IN IT. *NM