NHTSA Complaint #10127738 — 2003 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10127738
Vehicle	2003 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	June 1, 2004
Date Filed	July 7, 2005
Mileage	12,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

DT: BEGINNING LAST YEAR OWNER WAS HAVING REPEATED PROBLEMS WITH VEHICLE. ABOUT TWO WEEKS AGO, THERE WAS A NOISE COMING FROM FRONT END, TWO OR THREE PEOPLE LOOKED AT IT AND COULDN'T FIND A PROBLEM. THEN ANOTHER DEALERSHIP FOUND THE PROBLEM WHICH WAS THE BUSHINGS HAD NOT BEEN GREASED, AND ALL FRONT END SUSPENSION BOLTS WERE LOOSE. NO RECALLS ON THE VEHICLE AS FAR AS OWNER KNOWS. AS OWNER WAS DRIVING THE VEHICLE FOR THE LAST FEW MONTHS, THERE HAS BEEN A CRACKING NOISE AND A SNAPPING NOISE THAT SEEMED TO COME FROM THE FRONT SUSPENSION. THIS PROBLEM HAPPENED EVERYTIME THE VEHICLE WAS DRIVEN. THERE ARE NO OTHER PROBLEMS, PROBLEM WITH FRONT END SEEMS TO BE FIXED. VEHICLE HAS BEEN REPAIRED 15 TIMES IN THE LAST YEAR. THESE REPAIRS HAVE HAD TO DO WITH STEERING AND SUSPENSION NOISE. THERE HAVE BEEN BUSHINGS REPLACED, STEERING FLUID REPLACED, AND THE TRANSMISSION HAD TO BE REPLACED AT 15,000 MILES.*AK

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