NHTSA Complaint #10127664 — 2004 DODGE DURANGO

MY 2004 DODGE DURANGO [XXX] HAS HAD AN INTERMITTENT ELECTRICAL DISTRIBUTION FAILURE. FIRST INCIDENT OCCURRED 4 MONTHS AFTER PURCHASE. IT IS NOW 14 MONTHS SINCE PURCHASE, THE VEHICLE HAS BEEN IN FOR REPAIRS 7 TIMES, AND THE CAUSE OF CASUALTY REMAINS UNDETERMINED. THIS IS LARGELY IN PART DUE TO DAIMLER CHRYSLER'S INATTENTION TO MAINTENANCE PROCEDURES. THEY ATTEMPT TO REPAIR THE SYMPTOM RATHER THAN THE CAUSE. THE ELECTRICAL DISTRIBUTION SHORTCOMING INTERMITTENTLY IMPACTS THE A/C, RADIO, CONSOLE LIGHTS, AND TODAY... THE AIRBAGS. PENDING THE TURN OF THE IGNITION KEY DETERMINES WHICH SYSTEM IS IMPACTED. ONE ONLY NEEDS TO TURN OFF THE CAR AND RESTART IT TO MOVE THE "GREMLIN" TO A DIFFERENT SYSTEM. ALSO, THE MECHANIC AT GREENBRIER DODGE CLAIMED THIS TO BE A NEW ELECTRICAL SYSTEM THAT OPERATES OFF OF BUSES. MORE IMPORTANTLY, HE CLAIMED THAT DAIMLER CHRYSLER HAS SEEN OCCURRENCES SIMILAR TO THAT OF MY OWN BEFORE. THIS IS A FIRE HAZARD WAITING TO HAPPEN. OR, IF IN A CRASH, WILL MY AIR BAG WORK? COULD I BE DRIVING DOWN THE HIGHWAY AND MY CONSOLE LIGHTS GO OUT, HIDING THE STATUS OF MY ENGINE (I.E., OIL LOW, ETC)? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)