NHTSA Complaint #10127582 — 2004 DODGE RAM 1500

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10127582
Vehicle 2004 DODGE RAM 1500
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 12,082 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NC

Consumer Description

DT: THE CONSUMER STATED THAT THE VEHICLE STALLED UNEXPECTEDLY. THIS HAPPENED WHILE SITTING STILL AND JUST RECENTLY WHILE DRIVING AT A SPEED OF 15 MPH. THERE WAS NO PRIOR WARNING BEFORE STALLING, AND NO DASHBOARD LIGHTS CAME ON TO INDICATE A PROBLEM. NO LIGHTS ON THE DASHBOARD CAME ON AFTER STALLING. THE VEHICLE WILL IMMEDIATELY START RIGHT BACK UP. THIS HAPPENED FOR SIX MONTHS AT LEAST. THE IDLE WAS JUMPING. THE CONSUMER THOUGHT THAT THE IDLING AND STALLING PROBLEMS WERE RELATED. THE VEHICLE HAD IDLE PROBLEMS SINCE JANUARY 21, 2004. THE VEHICLE HAD BEEN TO THE DEALERSHIP THREE TIMES, AND WAS ON THE WAY BACK TO THE DEALERSHIP. THE DEALERSHIP COULD NOT FIND ANY PROBLEM WITH THE TRUCK BECAUSE IT WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED, AND REFERRED THE CUSTOMER BACK TO THE DEALERSHIP. ALSO, THE MANUFACTURER TOLD THE CONSUMER THAT THIS PROBLEM BELONGED TO THE DEALER. *AK (11/08/05) *SC

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