NHTSA Complaint #10126877 — 2005 DODGE DURANGO STRUCTURE

Complaint Details

ODI Number	10126877
Vehicle	2005 DODGE DURANGO
Component	STRUCTURE
Date of Incident	January 1, 2005
Date Filed	June 29, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN CONSUMER ROLLS THE WINDOWS DOWN IN THE 2005 DODGE DURANGO THE WHOLE VEHICLE SHAKES.*MR CONSUMER STATES THAT WHEN WINDOWS ARE DOWN THE PASSENGERS IN THE VEHICLE EARS HURT. SERVICE MANAGER WAS ABLE TO REPLICATE THE PROBLEM BUT REFUSED TO FIX THE PROBLEM, SAYING IT WAS AN ENGINEER PROBLEM AND TOLD CONSUMER TO JUST ROLL THE FRONT WINDOW DOWN. CONSUMER FEELS THIS IS A MAJOR SAFETY PROBLEM AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT, OR IN AN ACCIDENT.*SB

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