NHTSA Complaint #10126652 — 1998 FORD EXPLORER

DT: CONSUMER HAD A 1998 FORD EXPLORER. IT CAUGHT ON FIRE UNDER THE HOOD. THE ONLY DAMAGE WAS TO THE CRUISE CONTROL SENSOR, AND TO THE BRAKE RESERVOIR. A BYSTANDER SAW THE FIRE AND WAS ABLE TO EXTINGUISH THE FIRE. THE LOCAL DEALERSHIP SAID THEY HAD NEVER SEEN THIS PROBLEM BEFORE. CONSUMER HAD CONTACTED FORD, AND WAS TOLD BECAUSE IT WAS USED AND OUT OF WARRANTY THAT THERE WAS NOTHING THEY COULD DO. THE CAR WAS PARKED AT APPROXIMATELY 7:30AM ,AND THE FIRE STARTED AT APPROXIMATELY 11:45AM. CONSUMER STATESDTHAT THEY HAVE ONLY USED THE CRUISE CONTROL APPROXIMATELY THREE TIMES SINCE OWNING VEHICLE. *AK