NHTSA Complaint #10220402 — 1998 FORD EXPLORER

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH IN AUGUST OF 2006. SHE CALLED THE DEALER IN AUGUST OF 2007 AND THEY STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL NOVEMBER. SHE CALLED THE DEALER EVERY OTHER MONTH AND THEY STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL AUGUST OF 2008. THE CONTACT REFUSED TO HAVE THE CRUISE CONTROL SWITCH DISCONNECTED. THE VEHICLE HAS NOT CAUGHT FIRE AND THERE HAD BEEN NO FAILURE TO DATE. THE TRANSMISSION TYPE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 105,000.