NHTSA Complaint #10126434 — 2001 VOLKSWAGEN PASSAT

A/C SLOWLY STOPPED BLOWING COLD AIR, FUMES OR SMOKE BEGAN COMING OUT OF THE VENTS. COOLANT LEAKED ALL OVER THE PASSENGER FLOORBOARD WHICH IS NOW RUINED. DEALER SAID THE HEATER CORE NEEDED REPLACED WHICH WAS NOT COVERED UNDER THE EXTENDED WARRANTY. TOTAL REPAIR COST WAS $1700, ALL THIS AND THE CAR ONLY HAS 35,000 MILES ON IT. I HAVE HEARD THAT THIS IS A COMMON PROBLEM ACCORDING TO THE DEALER. EYES HAVE BEEN BURNING LATELY FROM THE SMOKE THAT WAS BEING BLOWN THROUGH THE VENTS. DEALER REPLACED HEATER CORE AND THERE IS STILL A BIT OF SMOKE BEING BLOWN OUT. VERY DISPLEASED.