NHTSA Complaint #10126127 — 2002 FORD FOCUS

DT:CONSUMER TOOK VEHICLE TO DEALER FOR REAR DOOR PROBLEMS. THE TWO REAR PASSENGER DOORS WERE FIXED AS PART OF RECALL. CONSUMER SAID THAT ON REAR DOOR ONE THE LATCHES BROKE,, AND IT WAS NOT PART OF THE RECALL. WHEN DRIVING ON THE ROAD THE REAR DOOR WILL COME OPEN. WHEN CLOSING THE REAR DOOR IT MUST BE SLAMMED SEVERAL TIMES BEFORE DOOR WILL STAY SHUT, AND EVEN THEN WHILE DRIVING IF VEHICLE WAS JARRED BY A BUMP OR HOLE, DOOR WILL STILL COME OPEN. ALSO, SEAT BELTS DO NOT WORK PROPERLY, THEY WILL NOT LATCH MOST THE TIME. BUT WHEN THEY DO LATCH THEY WILL NOT COME UNLATCHED TO RELEASE PASSENGER. DEALER SAID THAT CONSUMER MUST PAY TO HAVE SEAT BELTS REPAIRED.*AK