NHTSA Complaint #10125485 — 2004 CADILLAC STS

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
2 Injuries

Complaint Details

ODI Number 10125485
Vehicle 2004 CADILLAC STS
Component ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident
Date Filed
Mileage 5,350 miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS STANDING AT THE BACK OF THE VEHICLE (CADILLAC SRX) AND I LEANED AGAINST THE BACK BUMPER WITH MY LEG, AND BURNED MY LEG ON THE TAILPIPE. I WAS STANDING "FLUSH" WITH THE BUMPER, AND IT BURNED MY LEG BECAUSE IT STICKS OUT TOO FAR (ABOUT 1/2 INCH TOO FAR) FROM THE BUMPER. THIS IS THE SECOND BURN THAT MY FAMILY HAS EXPERIENCED; ONE MONTH AGO MY 7 YEAR OLD SON BURNED HIS LEG ON THE TAILPIPE AS WELL. HIS BURN WAS MUCH WORSE - IT BLISTERED AND BLED AND SCABBED OVER. HE WAS CLIMBING INTO THE BACK OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE TRUNK. I BELIEVE THAT CADILLAC NEEDS TO FIX THE TAILPIPES ON THE CAR BY EITHER SHORTENING THEM BY 3/4" OR 1 INCH, OR BY EXTENDING THE BUMPER SOMEHOW. THIS IS A DESIGN ERROR, AND A SAFETY ISSUE! I WANT CADILLAC TO TAKE CARE OF THIS BEFORE ONE OF MY YOUNGER KIDS, OR SOMEONE ELSE IS BURNED. CADILLAC HAS TOLD ME THERE IS NOTHING THAT THEY CAN DO, AND I DO NOT FIND THIS ACCEPTABLE!

Related Complaints for the 2004 CADILLAC STS

Recent Complaints for the 2004 CADILLAC STS

#10691504 FUEL/PROPULSION SYSTEM TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL PUMP MODULE ON THE ...
#10406217 SUSPENSION:REAR TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT STATED THAT HE HEARD A LOUD SOUND ON THE REAR PASSENGER SIDE. T...
#10209581 EQUIPMENT:APPLIANCE:AIR CONDITIONER WE (ELMORE SIMS) ARE THE OWNERS OF A 2004 CADILLAC DEVILLE SINCE MAY 2007. WE HAVE OWNED VARIOUS MODELS OF CADILLAC...
#10209581 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP WE (ELMORE SIMS) ARE THE OWNERS OF A 2004 CADILLAC DEVILLE SINCE MAY 2007. WE HAVE OWNED VARIOUS MODELS OF CADILLAC...
#10209581 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP WE (ELMORE SIMS) ARE THE OWNERS OF A 2004 CADILLAC DEVILLE SINCE MAY 2007. WE HAVE OWNED VARIOUS MODELS OF CADILLAC...
Check any vehicle history by VIN - Free vehicle history report