NHTSA Complaint #10125466 — 1999 JEEP GRAND CHEROKEE

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	10125466
Vehicle	1999 JEEP GRAND CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	May 3, 2005
Date Filed	June 16, 2005
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON WAITING LIST FOR PART. THE CONSUMER WAS CONCERNED ABOUT FAMILY WHEN DRIVING AND CAR SHUTS OFF. THE CONSUMER SAID CAR TAKES ABOUT 5 MINUTES F TO START BACK UP, SOMETIMES LONGER. REPLACEMENT OF PART WAS NOT INCLUDED IN ANY MAINTENANCE SCHEDULE. *AK *SC *JB

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