NHTSA Complaint #10125274 — 1996 FORD WINDSTAR

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10125274
Vehicle	1996 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	June 11, 2005
Date Filed	June 14, 2005
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

1996 FORD WINDSTAR - FRONT SPRING BROKE AND PUNCTURED TIRE. FORTUNATELY, I WAS JUST LEAVING MY DRIVEWAY. I DREAD TO THINK WHAT WOULD HAVE HAPPENED IF I HAD BEEN TRAVELLING AT ANY SPEED. THE SPRING PUNCTURED AND WENT INTO MY TIRE - I COULDN'T REMOVE THE TIRE. I CONTACTED FORD CUSTOMER SERVICE WHO REFERRED ME TO A DEALERSHIP. THE CAR WAS TOWED AND THE SPRINGS WERE BOTH REPLACED FREE OF CHARGE ALONG WITH A NEW TIRE. HOWEVER, THIS WAS A RECALL AND I ONLY KNEW ABOUT IT FROM WORD OF MOUTH. FORD SHOULD HAVE NOTIFIED ME OF THE PROBLEM. THIS TYPE OF FAULT COULD CAUSE SERIOUS INJURY AND THE PUBLIC SHOULD BE AWARE. THE TOW TRUCK DRIVER SAID HE HAD SEEN THIS HAPPEN TO A FORD TAURUS AS WELL.

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