NHTSA Complaint #10049592 — 1996 FORD WINDSTAR

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10049592
Vehicle	1996 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	January 10, 2003
Date Filed	December 11, 2003
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY WIFE AND I OWN A 1996 WINDSTAR. GREAT VEHICLE, WE NOW HAVE 140000 MILES. COMPLAINT: FORD CAMPAIGN #01I007000 (FRONT COIL SPRINGS) MY REQUEST FOR REIMBURSEMENT WAS DENIED VIA LLOYD-MANWELL FORD DEALERSHIP. THE SPRING BROKE ON THE HIGHWAY, LUCKY I (OR FAMILY) NOT INJURED. TOOK VEHICLE FOR REPAIR TO 3RD PARTY. FORD HAS THE FILE DETAILS. INCREDIBLE THAT FORD WOULD DENY A $200 CLAIM ON A TECHNICALITY AND THUS RISK A LIFETIME CUSTOMER. I WILL APPEAL ALL THE WAY TO BILL FORD IF NECESSARY.*AK

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