NHTSA Complaint #10124310 — 2005 DODGE DURANGO

I PURCHASED A NEW 2005 DODGE DURAGNO LIMITED EDITION WITH THE HEMI 5.7 ENGINE ON 2/1/05. LAST WEEK, AROUND THE 3200 MILE MARK, I EXPERIENCED MY FIRST ENGINE STALL WHEN PULLING INTO A PARKING PLACE. NO LIGHTS OR OTHER INDICATORS COME ON TO WARN YOU THAT YOUR CAR IS ABOUT TO DIE! THE CAR STARTED UP AGAIN IMMEDIATELY AND RAN FINE FOR THE NEXT 3 DAYS. THREE DAYS LATER, I WAS DRIVING IN BUSY ATLANTA TRAFFIC TRYING TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. I HAD PLENTY OF ROOM WHEN I BEGAN MY TURN, BUT THE ENGINE STALLED ALMOST IMMEDIATELY, DIED IN THE MIDDLE OF THE INTERSECTION WITH NO STEERING ABILITY, AND I ALMOST GOT HIT BY SEVERAL CARS AND A LARGE TRUCK. THE CAR IMMEDIATELY STARTED BACK UP AGAIN. I IMMEDIATELY CALLED MY DODGE DEALERSHIP AND THEY SAID "HAVEN'T HEARD OF THAT BEFORE SO YOU'LL NEED TO BRING IT IN SO WE CAN RUN SOME DIAGNOSTICS". I PRINTED OFF SOME OF THE COMPLAINTS AT THE NHTSA WEBSITE AND TOOK THEM TO THE DEALER WITH ME. THE SERVICE ADVISOR PROCLAIMED, "THE INTERNET IS OUR WORST ENEMY, DON'T LISTEN TO THAT STUFF". WHICH TO ME MEANT, "DODGE DOESN'T WANT YOU TO HAVE ANY CLUE ABOUT WHAT IS GOING ON WITH YOUR CAR". I TOLD HIM THE INFORMATION CAME FROM THE NHTSA WEBSITE AND TOLD HIM OF THE NUMEROUS COMPLAINTS, BUT HE DIDN'T SEEM TO CARE. THREE HOURS LATER THE DEALER CALLED AND TOLD ME TO COME PICK UP MY DURANGO AND TAKE IT TO ANOTHER DEALER. HIS DIAGNOSTIC MACHINE WAS BROKEN AND HE HAD NO IDEA WHEN IT MIGHT BE FIXED! I TOLD HIM TO TAKE IT TO THE OTHER DODGE DEALER. STILL WAITING TO FIND OUT WHAT THEY MAY OR MAY NOT DO. I AM EXTREMELY CONCERNED AT THE LACK OF EXCITEMENT ON THE PART OF DODGE TO FIX THIS PROBLEM. I FEEL UNSAFE DRIVING MY CAR. I AM SINGLE, HAVE NO FAMILY IN THIS TOWN TO HAUL ME AROUND OR BORROW A VEHICLE FROM, AND DODGE DOESN'T CARE. I AM NOT VERY HAPPY ABOUT HAVING TO DRIVE THIS VEHICLE BASED ON THE ACCIDENT I WAS ALMOST IN A FEW DAYS AGO. I GUESS SOME PEOPLE WILL HAVE TO DIE BEFORE SOMENOE DOES SOMETHING ABOUT THIS.