NHTSA Complaint #10123912 — 1997 CHRYSLER SEBRING CONVERTIBLE

DT: CONSUMER RECEIVED A RECALL NOTICE IN MARCH FOR THE TRANSAXLES FLOOR SHIFTER IGNITION PARK INTERLOCK. CONSUMER TRIED TO MAKE AN APPOINTMENT FOR THE DEALERSHIP. THE FOLLOWING SATURDAY THE CAR POPPED OUT OF GEAR AND HIT A POLE. THE WHOLE FRONT END OF THE CAR WAS TOTALED. THE PASSENGER SEAT BELT DID NOT LOCK, AND THE BOTH AIR BAGS DID NOT DEPLOY. CHRYSLER SENT SOMEONE TO LOOK AT THE CAR, THE CHRYSLER INVESTIGATOR SAID THAT EVERYTHING LOOKED FINE. CONSUMER HAD TO CALL HIM BACK FROM CHRYSLER AFTER HE CAME AND LOOKED AT THE CAR. CHRYSLER INVESTIGATOR SENT A LETTER TO THE CONSUMER STATING THAT THE INCIDENT DID NOT LOOK LIKE IT WAS A RESULT OF THE RECALL.*AK