NHTSA Complaint #10432941 — 1997 CHRYSLER SEBRING CONVERTIBLE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10432941
Vehicle	1997 CHRYSLER SEBRING CONVERTIBLE
Component	SUSPENSION
Date of Incident	October 12, 2011
Date Filed	October 26, 2011
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINT DETACHED FROM THE SOCKET WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE LOWER BALL JOINT NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE MANUFACTURER REFUSED TO COVER THE REPAIRS. THE MANUFACTURER PROPOSED THAT THE CONTACT PAY 50 PERCENT OF THE COST OF THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

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