NHTSA Complaint #10122548 — 2003 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10122548
Vehicle	2003 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 1, 2005
Date Filed	May 31, 2005
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE A 2003 VOLKSWAGON PASSOT 1.8 TURBO AND I HAVE HAD IT AT THE VOLKSWAGON DEALERSHIP 3 TIMES IN THE PAST 6 MONTHS AND IT IS STILL THERE.THE LIGHT IN THE CAR SAYING STOP OIL PRESSURE LOW KEPT COMING ON SO WE HAD IT TOWED TO THE DEALERSHIP NOW FOR THE SECOND TIME.AND THEY WERE THE LAST ONES TO CHANGE THE OIL. THEY ARE REFUSING TO FIX THE CAR UNDER WARRANTY. THEY SAY I NEED A NEW ENGINE BECAUSE OF OIL SLUDGE ON THE ENGINE.I HAVE PROVIDED THEM WITH ALL THE RECIEPTS STATING THE CAR WAS PROPERLY MAINTAINED. AND THEY ARE STILL REFUSING TO COVER IT UNDER WARRANTY. THEY TOLD ME THERE IS NO OTHER RECOURSE. I DON'T FEEL I SHOULD HAVE TO PUT OUT THE EXPENSE FOR SOMETHING THAT SEEMS TO BE A PROBLEM WITH THIS MAKE AND MODEL. PLEASE HELP.

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