NHTSA Complaint #10122389 — 2000 NISSAN FRONTIER

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10122389
Vehicle	2000 NISSAN FRONTIER
Component	VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Date of Incident	February 13, 2005
Date Filed	May 28, 2005
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

WIPER ARM BROKE, LEAVING ME IN A DOWNPOUR WITH NO WIPERS. I WAS TOWED TO SERVICE, BUT NO DEALER IN THREE STATES HAD THE PART. ALL DEALERS AND THE REGIONAL OFFICE SAID THAT THE PART HAD BEEN ON BACKORDER AND WAS IN DEMAND, LEADING US TO BELIEVE THAT THE MANUFACTURER WAS AWARE THAT THERE WAS A PROBLEM AND WAS NOT ACTING TO FIX IT. REGIONAL PARTS SUPERVISOR CONFIRMED THIS. AFTER A DAY'S SEARCH, WE FOUND A USED PART (AT HIGHER COST) 100 MILES AWAY.

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