NHTSA Complaint #10122061 — 2005 DODGE DURANGO

MY HUSBAND & I PURCHASED A 2005 DODGE DURANGO WITH A HEMI ABOUT A MONTH AGO. ABOUT 2 WEEKS AGO (MAY 11, 2005), I PUT THE DURANGO IN REVERSE (I WAS IN A STOP POSITION), AND THE ENGINE JUST DIED OUT. I PUT IT IN PARK AND STARTED THE ENGINE AGAIN. I DROVE TO MY MOM'S TO PICK HER UP. AGAIN I WAS IN A STOP POSITION, PUT THE DURANGO IN REVERSE, AND THE ENGINE DIED OUT AGAIN. AFTER I DROPPED OFF MY MOM, I IMMEDIATELY TOOK THE DURANGO TO THE DEALER. THEY KEPT IT THERE AND TESTED IT FOR SEVERAL HOURS. NOTHING HAPPENED. THEY COULD NOT VERIFY MY COMPLAINT. THEY DID TELL ME, HOWEVER, THAT THE COMPUTER NEEDED TO BE RE-PROGRAMED. THIS PAST SATURDAY, MY HUSBAND & I DROVE THE DURANGO TO KONA FOR THE DAY. WHILE DRIVING UP A RAMP AT ONE OF THE HOTELS, THE ENGINE DIED OUT AGAIN! FIRST THING MONDAY MORNING (5/23/2005), I CALLED THE DEALER'S SERVICE DEPT. AND EXPLAINED WHAT HAD HAPPENED. (I SPOKE TO SHERRI) THEY CHECKED WITH THEIR SERVICE MANAGER, WHO ALONG WITH THE MECHANIC, CALLED STAR. THEY TOLD THEM TO INSALL A "CO-PILOT". THEY (THE MANAGER, SERVICE ADVISOR AND THE MECHANIC, ALONG WITH MYSELF) DO NOT THINK THAT MAKES ANY SENSE. THE DURANGO JUST DIES OUT, AND THE CO-PILOT WOULD ONLY MAKE SENSE IF MYSELF OR MY HUSBAND HAD THE TIME TO PRESS THE BUTTON BEFORE THE TRUCK DIED OUT. IN THIS CASE, THE TRUCK JUST DIES OUT, SO WE DON'T HAVE THE TIME TO PRESS THE BUTTON FIRST. I'M AFRAID THAT THE TRUCK WILL DIE OUT WHILE DRIVING AND WILL CAUSE AN ACCIDENT.