NHTSA Complaint #10121734 — 2005 JEEP GRAND CHEROKEE

WHILE DRIVING ON A BUSY STREETWITH MY 2 CHILDREN IN THE CAR, I HAD TO STOP @ A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO BUT COULDN'T AND REALIZED THAT THE CAR HAD SHUT OFF. I TRIED TO RESTART THE CAR IN A HURRY DUE TO ONCOMING TRAFFIC BUT WAS UNABLE TO. FINALLY I FIND THE HAZARD LIGHTS AND PUT THEM ON TO LET PEOPLE KNOW THAT MY VEHICLE WAS STALLED. I HAD TO TAKE THE KEY COMPLETELEY OUT AND PUT IT BACK IN TO RESTART THE VEHICLE. I COULD'VE HAD AN ACCIDENT. TOOK THE CAR IN AND LEFT IT THERE FOR 3 DAYS AND THE DEALERSHIP STATED THAT THERE WAS NOTHING WRONG WITH MY CAR AND TO TAKE IT HOME. SO I DID. I WENT OUT OF TOWN THAT WEEKEND AND THE SAME THING HAPPENED WITH THE EXCEPTION OF THE VEHICLE WAS ACTUALLY IN MOTION WHEN IT SHUT OFF FOR THE SECOND TIME ON A ANOTHER BUSY STREET. I QUICKLY TURNED ON THE HAZARD LIGHTS AND ONCE AGAIN HAD TO RESTART THE VEHICLE. AS I WAS MAKING MY WAY BACK INTO TO TOWN, THE CHECK ENGINE LIGHT CAME ON AND I TOOK THE CAR BACK TO THE DEALERSHIP FOR ANOTHER 3 DAYS ALL FOR THEM TO SAY THAT THEY REPROGRAMMED THE TRANSMISSION AND ENGINE COMPUTERS AND THAT SHOULD RESOLVE THE PROBLEM. BUT IT DIDN'T... IT SHUT OFF AGAIN ABOUT A WEEK LATER RIGHT AFTER I DROPPED MY KIDS OFF AT SCHOOL. THIS IS RIDICULOUS AND IS A SAFETY HAZARD. I TOOK IT BACK AGAIN, KEEP IN MIND THIS IS THE THIRD TIME...THIS TIME THEY CHANGED OUT THE IGNITION CYLINDER AFTER 4 DAYS. I HAVE ONLY HAD IT BACK NOW FOR 4 DAYS AND ONCE AGAIN THE CAR SHUT OFF AT A LIGHT ON A BUSY STREET. SO THE PEOPLE AT THE DEALERSHIP WILL BE SEEING ME AGAIN!!! THIS IS DANGEROUS AND VERY INCONVIENENT FOR ME AND MY FAMILY.