NHTSA Complaint #10121661 — 2001 SAAB 9-3

I WAS DRIVING TO WORK ON THE HIGHWAY FROM SYRACUSE TO CORTLAND TO NEW YORK WHEN ABOUT QUARTER WAY THEIR MY CAR SHUT DOWN RIGHT IN THE MIDDLE OF THE HIGHWAY AND I WAS ALMOST INVOLVED IN A TRAFFIC ACCIDENT DUE TO THIS FAILURE. THE FAILURE WAS A BAD DIRECT IGNITION CASSETTE WHICH CAUSED MY CAR TO SHUT DOWN IMMEDIATELY. APPARENTLY THE SAME PART HAS BEEN USED AND FAILING FOR ABOUT 20 YEARS TO THIS DATE. WHEN I BROUGHT THE CAR IN FOR THE DIC REPLACEMENT IT COST ME $500.00 FOR 5 SEC. OF TIME. WHEN I TOLD THE MECHANICS ABOUT THE PROBLEM THEY LAUGHED AND SAID THEY NEW WHAT IT WAS AND THAT IT HAD BEEN FAILING FOR YEARS AND THEY MAKE GOOD MONEY OFF OF THE PART AND THIS IS THE SAME THING I AM HEARING FROM OTHER SAAB 9-3 DRIVERS. I THEN PROCEEDED TO RESPOND TO SAAB CORPORATION WITH WHICH THEY WOULD NEITHER REIMBURSE ME FOR THEIR PART FAILURE AND THEY AVOIDED MY QUESTIONS ABOUT THIIS TYPICAL FAILURE AND HOW IT FAILED. I WOULD LIKE TO QUIT BEING AVOIDED AND GET SOME ACTION OR RESPONSE FROM THIS CORPORATION