NHTSA Complaint #10121189 — 2004 BMW X3

DT: CONSUMER EXPERIENCED COMPUTER FAILURE, THAT INCLUDED ALL OF THE GAUGES ON THE DASHBOARD I.E., FUEL, TEMPERATURE, ELECTRONIC SPEED). THE EXTERIOR AND INTERIOR LIGHTING FAILED, BRAKE LIGHTS, SIGNAL LIGHTS. THE VEHICLE ALWAYS HAD A ELECTRONIC MESSAGE STATING THAT THERE WAS AN AIRBAG FAILURE. THE CONSUMER CONTACTED THE DEALER AND THEY ADVISED NOT TO WORRY ABOUT THE AIRBAG FAILURE MESSAGE. THE CONSUMER EXPERIENCED DOOR LOCK FAILURE. THE LOCKS WOULD NOT LOCK. THE LOCKS WOULD WORK MOST OF THE TIME WITH THE KEYLESS ENTRY. THE RADIO NEVER WORKED. THE CHECK ENGINE LIGHT REMAINED ON CONTINUOUSLY. CONSUMER STATES SHE HAD THE VEHICLE TO THE DEALER AT LEAST 8 TO 10 TIMES. THE DEALER WOULD TAKE THE CAR IN THE BACK AND ADJUST SOMETHING AND THEN RETURN IT TO THE CONSUMER AND TELL HER IT WAS FIXED. CONSUMER STATES VEHICLE IS UNSAFE DUE TO EXTERIOR LIGHTS FAILING AND AIRBAG FAILURE LIGHT. CONSUMER DOES NOT OWN THE CAR ANY LONGER. DEALER CONTACTED HIM TO BRING THE CAR BACK IN AND HE WOULD GIVE HIS MONEY BACK. CONSUMER IS CONCERNED THAT THIS VEHICLE HAS BEEN PASSED ON TO ANOTHER CONSUMER WITH ALL THE PROBLEMS. *JB *NM