NHTSA Complaint #10121045 — 2002 FORD EXPLORER

I NOTICED THAT THE CAR WAS PULLING TO THE SIDE WHILE DRIVING AND WAS MAKING A STRANGE NOISE COMING FROM THE RIGHT REAR. WHEN I TOOK THE VEHICLE IN TO HAVE THE BRAKES CHECKED THEY INFORMED ME THAT THE RIGHT REAR WHEEL BEARING WAS GOING BAD AND HAD ALMOST A.5 INCH OF PLAY. HE WAS CONCERNED THAT IT WAS UNSAFE TO DRIVE ON. WE CALLED OUR FORD DEALER TO ARRANGE TO HAVE IT FIXED AND THEY INFORMED US THAT THE TIRE COULD COME OFF AND AND THAT THEY KEEP THREE OF THE REPLACEMENT PART IN STOCK BECAUSE IT'S A COMMON PROBLEM WITH THIS VEHICLE. MY HUSBAND CALLED AROUND TO OTHER DEALERS TO GET MORE INFORMATION AND EVERY DEALER KNEW EXACTLY WHICH WHEEL WAS HAVING THE PROBLEM BEFORE MY HUSBAND EVEN TOLD THEM. THEY SAID IT COULD DEFINITELY COME OFF AND THAT I SHOULDN'T DRIVE OVER 20 -25 MPH ON IT. WE ARE HAVING THE VEHICLE TOWED TO THE DEALER TO HAVE IT FIXED TODAY.