NHTSA Complaint #10120965 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10120965
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 16, 2005
Date Filed	May 16, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

2004, V-6, AUTO TRANSMISSION, FORD EXPLORER, AN INTERMITANT PROBLEM WHEN THE TRANSMISSION CLUNKS WHEN PUT INTO REVERSE. ENGINE REVS,FEELS LIKE THERE IS NO CONNECTION TO THE TRANSMISSION, AS IF IN NEUTRAL, THEN UNEXPECTANTLY IT ENGAGES, CAUSING THE VEHICLE TO LURCH BACKWARD. WE RECEIVED A SERVICE NOTICE FROM FORD THAT THIS CONDITION ONLY HAPPENS IN COLD WEATHER, TO TAKE THE VEHICLE TO OUR DEALERSHIP AND HAVE THEM PUT IN A SPECIAL FLUID WHICH WOULD FIX THE PROBLEM. WELL IT IS NOW MAY 16 HERE IN PENNSYLVANIA AND IT, THE REVERSE PROBLEM IS GETTING WORSE. WE ARE GOING TO THE DEALSHIP AGAIN,

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