NHTSA Complaint #10120650 — 2004 SATURN ION

STEERING FAILURE DURING STATIC AND VERY SLOW TURNING EXERCISES. THIS IS A CONSISTENT PROBLEM WITH THE VEHICLE. WE TEACH NEW DRIVERS AND RE-TRAIN ELDERLY DRIVERS AND THIS IS A MAJOR ISSUE FOR A TRAINING VEHICLE. THE DEALER HAS CONFIRMED THE PROBLEM. HE PERFORMED THE POWER STEERING DIAGNOSTIC SYSTEM CHECK WITH THE FOLLOWING RESULTS. "SINCE MOST OCCURRENCES OF THE DTC ARE CAUSED BY FREQUENT STATIC STEERING, SUCH AS PARKING MANEUVERS AND HIGH AMBIENT TEMPERATURES, REVIEW THE EPS SYSTEM WITH THE CUSTOMER TOI DETERMINE THE CONDITIONSL UNDER WHICH THE DTC SET". THE SYSTEM RESET WHICH DOES NOT HELP. INCREASING THE SPEED OF THE VEHICLE DOES THAT. THE DEALER HAS NO CURE. I THINK A MANUFACTURER HAS A RESPONSIBILITY TO PROVIDE A VEHICLE THAT CAN SAFELY BE OPERATED UPON A ROAD WAY REGARDLESS OF STATIC STEERING OR SLOW STEERING.