NHTSA Complaint #10118373 — 2003 LAND ROVER RANGE ROVER

DRIVING ON I-280 AND THE CAR MADE A METAL-TO-METAL GRINDING NOISE (VERY LOUD), PULLED OVER TORWARDS THE NEXT EXIT (BARELY MADE IT TO THE MEDIAN) AND THE CAR WOULD NOT MOVE. OTHER THAN "PARK", THE CAR MADE A TERRIBLY LOUD GRINDING NOISE IN ALL GEARS AND SPORT MODE. THE CAR WOULD NOT MOVE/DRIVE. HAD THE VEHICLE TOWED TO DEALERSHIP. TOLD THIS MORNING BY SERVICE ADVISER THAT SERVICE BULLETIN WAS ISSUED THAT SHOULD HAVE BEEN DONE LAST TIME IN FOR SERVICE RE POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. APPEARS FROM MY RESEARCH THAT TSB 540103 ISSUED 1/31/03 APPLIES PER CONVERSATION WITH DEALER'S SERVICE ADVISER. TRYING TO GET A COPY OF TSB NOW. ALSO, CALLED ROADSIDE ASSISTANCE ON EVENING OF INCIDENT TO GET ASSISTANCE WITH REMOVING VEHICLE (AND MYSELF, WIFE AND DAUGHTER) FROM THE HIGHWAY MEDIAN. LAND ROVER COULD NOT LOCATE A TOW COMPANY TO ASSIST AND WE WERE FORCED TO CALL CHP AND SEEK THEIR ASSISTANCE IN GETTING A TOW AND PAYING THE SAME - IN OTHER WORDS, NO "ROADSIDE ASSISTANCE" REALLY EXISTED WHEN THIS HAPPENED. *AK