NHTSA Complaint #10116888 — 2005 TOYOTA HIGHLANDER

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) issue reported to NHTSA

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Complaint Details

ODI Number	10116888
Vehicle	2005 TOYOTA HIGHLANDER
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	April 7, 2005
Date Filed	April 13, 2005
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOYOTA, HIGHLANDER 2005. GOING DOWN A MOUNTAIN AT APPROXIMATEKY 50 MPH AND THE VEHICLE STOPPED SUDDENLY, BACK END FLIPPED UP, AND THE VEHICLE STARTED TO FISH TAIL. THE VEHICLE SLID INTO A BUSY ITERSECTION THEN STALLED. HAD THE VEHICLE TOWED TO TOYOTA, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. WHILE WORKING ON THE VEHICLE I DISCUSSED THE PROBLEM W/A CUSTOMER SERVICE REPRESENTATIVE ABOUT GETTING A NEW VEHICLE. (THIS VEHICLE WAS ONLY 3 MONTHS OLD). AND WAS TOLD THAT IF I TOOK THE VEHICLE INTO ARBITRATION THEY WOULD IMMEDIATLY CEASE WORKING ON THE VEHICLE AND WOULD TAKE AWAY MY FREE RENTAL CAR LEAVING ME STRANDED W/NO TRANSPORTATION. TOYOTA BLACKMAILED ME. *AK

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