NHTSA Complaint #10116837 — 1999 PONTIAC PONTIAC

I HAVE BEEN HAVING TROUBLE WITH THE GM PASSLOCK SYSTEM. RECENTLY, IT HAS GOTTEN WORSE. IN THE PAST 5 DAYS IT HAS MALFUNCTIONED 1-2 TIMES A DAY. WHEN I AM DRIVING, THE SECURITY LIGHT COMES ON AND I KNOW FROM MY MANUAL THAT IT MEANS THERE IS A PROBLEM. OTHER TIMES IT CUTS THE FUEL SUPPLY AND I AM STRANDED. I DON'T THINK IT IS SAFE FOR A YOUNG FEMALE TO BE STUCK SOMEWHERE WHERE HER VEHICLE WON'T START. WHAT IF THERE WAS A DANGEROUS SITUATION OR AN EMERGENCY? IT HAS MADE ME LATE TO CLASSES AND TO WORK. I DID NOT REALIZE THAT OTHERS WERE HAVING A PROBLEM UNTIL I LOOKED IT UP ON THE INTERNET. IT REALLY SHOCKED ME THAT MANY OTHERS WERE HAVING TO DEAL WITH THIS. I THOUGHT I JUST BOUGHT A DEFECTIVE CAR. I HAVE TO LOOK INTO DISABLING THE PASSLOCK SYSTEM BECAUSE I DO NOT HAVE THE MONEY TO TRY TO FIX IT. AND FROM THE SOUND OF IT IS NOT ALWAYS A GUARANTEE. I AM A COLLEGE STUDENT WHO WORKS PART TIME; I DO NOT HAVE THE MONEY TO DEAL WITH THIS. NOR DO I FEEL I SHOULD IF MANY OTHER PEOPLE ARE EXPERIENCING THE SAME THING. I FEEL THAT GM SHOULD RECALL OR REIMBURSE PEOPLE WHO HAVE DEFECTIVE SYSTEMS. IT IS REALLY A PAIN IN NECK TO HAVE TO ADD THIS PROBLEM TO SCHOOL WORK AND WORK ISSUES, ETC. ESPECIALLY SINCE IT IS A PROBLEM THEY ARE AWARE OF. I WOULD NEVER HAVE PURCHASED THIS CAR IF I HAD KNOWN THIS WOULD BE A ISSUE. APPARENTLY, THIS IS NOT A GOOD SYSTEM TO USE SO I DON'T KNOW WHY THEY CONTINUE TO USE IT. I GUESS FOR NOW THE ONLY THING I CAN DO IS PAY TO HAVE IT DISABLED AND BE WITHOUT A SECURITY SYSTEM FOR MY VEHICLE, WHICH IS PARKED ON A CROWDED COLLEGE CAMPUS, WITH ITS SHARE OF BREAK . *AK