NHTSA Complaint #10116834 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10116834
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 31, 2005
Date Filed	April 12, 2005
Mileage	19,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TRANSMISSION IS DEFECTIVE/ SLAMS INTO REVERSE AFTER SEVERAL SECONDS OF HESITATION/DELAYS IN SHIFTING IN FORWARD GEARS, AND IS DANGEROUS!. AFRAID EVERY TIME CAR SHIFTS GEARS BECAUSE IT HAPPENS SPORADICALLY, YOU NEVER KNOW WHEN IT WILL LURCH OR HESITATE. BOUGHT THIS CAR 2 WEEKS AGO, USED, 19,750 MILES ON IT IN 37 YEARS OF DRIVING HAVE NEVER EXPERIENCED THIS WITH ANY VEHICLE I HAVE OWNED . EVERY PERSON I KNOW WHO HAS A 2004 FORD EXPLORER IS EXPERIENCING THE SAME PROBLEM - FORD IS A LARGE AUTOMOBILE MAKER, SHOULD PROVIDE A RECALL TO ITS CUSTOMERS. *AK

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