NHTSA Complaint #10115973 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10115973
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 22, 2005
Date Filed	March 28, 2005
Mileage	60 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

GEARS BEGAN TO SLIP AT 59,000 MILES ON THREE YEAR OLD VEHICLE. ONE DAY OD LIGHT WENT OFF AND TRANSMISSION WAS COMPLETELY BURNED UP. WE HAD GIVEN VEHICLE REGULAR SERVICE. THERE WAS NO WARNING UP UNTIL THE DAY THE TRANNY WENT OUT. WE TOOK THE VEHICLE TO AN OUTSIDE SOURCE WHO CONCLUDED THAT THE SEAL LOOKED LIKE IT HAD NEVER BEEN BROKEN ON THE TRANSMISSION PLUG. THIS LEADS US TO BELIEVE THAT FORD NEVER EVEN CHECKED OUR FLUID WHEN WE DID TAKE IT IN FOR SERVICE. THIS CONSTITUTES FRAUD IN MY OPINION, ALTHOUGH WE HAVE NO PROOF. *JB

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