NHTSA Complaint #10115955 — 2002 FORD ESCAPE

STEERING: STEERING WHEEL/HANDLE BAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10115955
Vehicle	2002 FORD ESCAPE
Component	STEERING: STEERING WHEEL/HANDLE BAR
Date of Incident	March 27, 2005
Date Filed	March 28, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

MY CASE IS EXACTLY SIMILAR TO CUSTOMER COMPLAINT ODI # 10100963 AS WELL AS THE RECALL OF THE 2001 ESCAPES (RECALL #00V223001). MY STEERING COLUMN STARTED TO LOOSEN SHORTLY AFTER THE WARRANTY EXPIRED. THE DEALER (NEW BRIGHTON FORD) FIXED IT ONCE SAYING THAT IT WAS POSSIBLY A DEFECT IN THE COLUMN ITSELF AND IF IT LOOSENED AGAIN THAT THEY WOULD RECOMMENDED HAVING THE STEERING COLUMN REPLACED. THE DEALER HAS NOW AGREED TO REPLACE IT BUT AT HALF THE COST. THIS SEEMS TOO COINCIDENTAL TO BE A RANDOM ISSUE, ESPECIALLY GIVEN THE PAST RECALL OF THE SAME PROBLEM. I DON'T WANT TO PAY AND HAVE IT EVENTUALLY BE COVERED UNDER A RECALL. THANKS TERRY OLSON. *JB

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