NHTSA Complaint #10115492 — 2004 BUICK RENDEZVOUS

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Complaint Details

ODI Number	10115492
Vehicle	2004 BUICK RENDEZVOUS
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	October 20, 2003
Date Filed	March 21, 2005
Mileage	23,184 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

WHILE DRIVING 50 MPH IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. *AK BOTH WIPER ARMS SNAPPED AND INTERLOCKED WHEN PUT THEM INTO OPERATION FOR THE FIRST TIME, THESE ARMS OVERLAP'S ONE ANOTHER WITH A VERY CLOSE TOLERANCE. WIPER ON PASSENGER SIDE DEFORMED AND TWISTED AS IT PULLED AWAY FROM THE OTHER AFTER INTERLOCKING. RUBBER BLADE PULLED OUT LEAVING THE METAL ARM TO SWEEP THE WINDSHIELD AND SCRATCH ON THE GLASS. *BF *NM

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