NHTSA Complaint #10115117 — 1999 DODGE DAKOTA

A CLANKING NOISE STARTED COMING FRONT THE FRONT END WHEN TURNING. LEFT AND RIGHT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK... THE WHEELS FELT LIKE THEY WERE BONDING WHEN TURNING. THE NOISE AND BINDING WAS MORE NOTICEABLE AT LOWER SPEEDS. TOOK VEHICLE TO GOODYEAR AUTOMOBILE SERVICE, WAS TOLD UPPER AN DLOWER BALL JOINTS AND INNER AND OUTER TIE RODS WERE NEEDED. SERVIC ECENTER STATED THERE WAS A RECALL FROM CHRYSLER FOR THESE PARTS, EVEN THOUGH THE RECALL WAS FOR 2000 YEAR MODELS FORWARD THE PARTS WERE EXACTLY THE SAME. CONSUMER CONTACTED DAIMLER CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A DODGE DEALER FOR AN ESTIMATE. WAS TOLD BY THE DODGE DEALER THE PARTS SHOULD BE COVERED BECAUSE OF THE RECALL. CONTACTED DAIMLER CHRYSLER AGAIN WITH AN ESTIMATE AND WAS TOLD BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE COVERED UNDER THE RECALL. *AK