NHTSA Complaint #10266286 — 1999 DODGE DAKOTA

TL*THE CONTACT OWNS A 1999 DODGE DAKOTA. WHILE DRIVING 15 MPH OR LESS, THE CONTACT HEARD A LOUD THUMPING NOISE UNDERNEATH THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE INTENSIFIED WHENEVER A TURN WAS MADE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BALL JOINTS FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE FRONT PASSENGER SIDE BALL JOINTS WERE REPLACED. THE FAILURE RECURRED YEARS LATER AND THE UPPER BALL JOINTS WERE REPLACED AT 59,244 MILES. THE CONTACT BELIEVES THAT THE CHRYSLER BALL JOINTS DO NOT HAVE GREASERS, WHICH THE NEW REPLACEMENT BALL JOINTS HAVE ALONG WITH A LIFETIME WARRANTY. HE BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FIRST TIME THE BALL JOINTS FAILED, THE CONTACT WAS FORCED TO REPLACE THEM WITH CHRYSLER PARTS. HE BELIEVES THAT THIS IS WHY THEY FAILED A SECOND TIME. THE FAILURE MILEAGE WAS 32,904 AND CURRENT MILEAGE IS 59,244. UPDATED 05/26/09 *BF THE CONSUMER REPLACED THE BALL JOINTS AT HIS EXPENSE. UPDATED 05/28/09.*JP