NHTSA Complaint #10114309 — 2000 CHEVROLET SILVERADO

I AM THE OWNER OF A 2000 CHEVY SILVERADO 2500 HEAVY DUTY TRUCK [XXX]MY TRUCK RECENTLY BECAME DISABLED DUE TO A MALFUNCTION OF THE POWER STEERING PUMP DURING THE COURSE OF NORMAL OPERATION. I WAS RETURNING HOME FROM RUNNING ERRANDS WHEN I REALIZED THE TRUCK WAS SUDDENLY DIFFICULT TO STEER. I ATTEMPTED TO SLOW DOWN AND DISCOVERED THAT WAS DIFFICULT AS WELL. I HAD NO CHOICE BUT TO DRIVE MY VEHICLE HOME IN THIS CONDITION. I UNDERSTAND THAT THERE IS CURRENTLY A RECALL FOR CERTAIN TRUCKS THAT CONTAIN SIMILAR OR IDENTICAL EQUIPMENT. I HAVE BEEN IN CONTACT WITH CUSTOMER SERVICE AND WAS INFORMED THAT MY TRUCK'S VIN IS NOT INCLUDED IN THIS RECALL. FOLLOWING THE CONVERSATION WITH A GM REPRESENTATIVE, I CONDUCTED FURTHER RESEARCH. FROM WHAT I CAN ASCERTAIN, THE TRUCKS THAT ARE INCLUDED IN THE RECALL HAVE THE SAME HYDRO-BOOST SYSTEM THAT MY TRUCK HAS. I FAIL TO UNDERSTAND WHY GM IS EXCLUDING A TRUCK FROM ITS RECALL THAT HAS THE SAME EQUIPMENT AND SAME CRIPPLING MALFUNCTION OF TRUCKS THAT HAVE BEEN RECALLED. I STRONGLY FEEL THAT FURTHER INQUIRY IS REQUIRED IN THIS MATTER. PLEASE REPLY AT YOUR EARLIEST POSSIBLE CONVENIENCE. I ANTICIPATE THAT YOUR INVESTIGATION WILL RESULT IN MY VEHICLE BEING INCLUDED IN THE RECALL. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)