NHTSA Complaint #10112291 — 2004 FORD EXPLORER FUEL SYSTEM, GASOLINE

Complaint Details

ODI Number	10112291
Vehicle	2004 FORD EXPLORER
Component	FUEL SYSTEM, GASOLINE
Date of Incident	September 7, 2004
Date Filed	February 28, 2005
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I HAVE A 2004 EDDIE BAUER FORD EXPLORER. ON TWO OCCASIONS MY VEHICLE CUT OFF ( STALLED ) AS I WAS DRIVING ALONG THE HIGHWAY. ON ANOTHER OCCASION AND ON BOTH OF THE AFOREMENTIONED OCCASIONS THE "SERVICE ENGINE SOON" AND "ELECTRONIC THROTTLE CONTROL" LIGHTS CAME ON. THE ON-BOARD COMPUTER RECORDED THE CODES OF THE INCIDENTS ON THE FIRST TWO OCCASIONS BUT NOT ON THE THIRD. FOLLOWING THE THIRD OCCASION MY LOCAL FORD DEALER ATTEMPTED TO FIX THE PROBLEM BY REPLACING THE "THROTTLE POSITION SENSOR" PER TSB 04-21-9. I WAS TOLD BY THE SERVICE MANAGER THAT THEY COULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM.

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