NHTSA Complaint #10378626 — 2004 FORD EXPLORER FUEL SYSTEM, GASOLINE

Complaint Details

ODI Number	10378626
Vehicle	2004 FORD EXPLORER
Component	FUEL SYSTEM, GASOLINE
Date of Incident	February 15, 2007
Date Filed	January 25, 2011
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE FUEL PUMP, THROTTLE BODY AND SEVERAL UNKNOWN SENSORS IN THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN ADVISED THAT THEY WOULD PERFORM EXTENSIVE DIAGNOSTIC TESTING ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY IN COLD TEMPERATURES LESS THAN TWENTY DEGREES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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