NHTSA Complaint #10112146 — 1999 FORD ESCORT

IN 1999 WE PURCHASED A FORD ESCORT. WITHIN THE FIRST 6 MONTHS, THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT IN AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR, THAT SOMETIMES A NEW CAR WOULD DO THAT JUST BY GOING OVER A BUMP. WITHIN THE NEXT TWO YEARS THE CAR DEVELOPED SOME REALLY WEIRD PROBLEMS. DIAGNOSTICS WERE DONE, PARTS CHANGED AND MONEY PAID. NO CHANGE. THE CAR WILL STALL AFTER BEING DRIVEN FOR A WHILE, ESPECIALLY IN THE SUMMER. NOW IT STALLS CONSTANTLY. WE HAVE TAKEN IT TO FIVE DIFFERENT MECHANICS PLUS THE FORD DEALERSHIP AGAIN, AND NO ONE CAN TELL US WHAT THE PROBLEM IS. DIAGNOSTICS ARE CONSTANTLY BEING DONE. PARTS CHANGED "JUST TO SEE" AND MORE AND MORE MONEY HAS BEEN SPENT AND NOTHING HAS CHANGED EXCEPT IT IS GETTING WORSE. MY DAUGHTER IS NOW EXPECTING HER FIRST CHILD AND THE CAR IS HERS. WE ARE AFRAID TO LET HER DRIVE IT ANYMORE BECAUSE OF ITS INSTABILITY. FORD KEEPS TELLING US TO BRING IT BACK TO THEM AND THEY'LL DIAGNOSE THE PROBLEM...THEY HAVEN'T BEEN ABLE TO YET AND NOW THEY WON'T EVEN RESPOND ANYMORE. SO FORD IS ULTIMATELY THE PROBLEM...ALONG WITH THEIR CAR. WE DON'T KNOW WHAT TO DO NOW. WE CAN'T SELL THE CAR THIS WAY. WE CAN'T AFFORD TO BUY ANOTHER ONE WITHOUT SELLING THIS ONE FIRST. DO WE HAVE ANY RECOURSE AT THIS POINT? *NM