NHTSA Complaint #10112113 — 2002 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10112113
Vehicle	2002 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	February 21, 2005
Date Filed	February 24, 2005
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

VW PASSAT 2002. MALFUNCTION INDICATOR LIGHT INDICATING PROBLEM WITH ENGINE. RETURNED TO DEALERSHIP FOR REPAIR. LEASE ABOUT TO EXPIRE, BROUGHT IN (3) PRIOR TIMES.. 2/21 TOWED TO NEAREST DEALER, BEING TOLD DON'T KNOW WHAT IS WRONG, NEEDS ALL OIL CHANGE RECEIPTS, NEEDS PERMISSION FROM MANUFACTURER TO OK REPAIR UNDER WARRANTY. WARRANTY IS EXTENDED FOR 8 YEARS IN WRITING. MANUFACTURE BLAMES DEALER, DEALER BLAMES CUSTOMER. CAR IS A LEMON. SEE ARTICLE AUTOWEEK 2/7/2005 AND PRIOR ARTICLES. CUSTOMERS ARE WELL AWARE THERE IS AN ENGINE PROBLEM AND NOW CAUSING OIL SLUDGE RELATED PROBLEMS. ABSOLUTELY OUTRAGEOUS. SINCE 2002 UNTIL NOW, PAYMENTS BEING MADE FOR A DEFECTIVE CAR DUE TO FAULTY ENGINEERING! AND NOW THE CUSTOMERS MUST PAY FOR IT! NO WAY. *NM

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