NHTSA Complaint #10112043 — 2002 MAZDA TRIBUTE

I'VE OWNED THIS VEHICLE FOR A LITTLE OVER 2 YEARS AND IT HAS BEEN TO THE DEALER FOR REPAIRS 7 TIMES NOW. NO ONE CAN SEEM TO FIND THE REASON WHY THE CHECK ENGINE LIGHT STAYS ON, WHY THE FUEL CONSUMPTION IS SO POOR, WHY THE VEHICLE SHIFTS CONSTANTLY AND FOR NO REASON AT ALL, OR WHY THE VEHICLE "SHUDDERS" WHEN THE ENGINE IS ON. THE CHECK FUEL CAP LIGHT HAS COME ON TWICE AND THE SAME PART REPLACED TWICE. THE CANISTER CLOSE VALVE AND IDLE AIR CONTROL VALVE HAVE BOTH FAILED. I HAVE SPENT MONEY ON A FUEL INDUCTION SERVICE BECAUSE IT WAS RECOMMENDED BY THE SERVICE DEALER. I HAD THE TRANSMISSION FLUSHED BECAUSE OF A TECHNICAL SERVICE BULLETIN FOR THE TORQUE CONVERTER - A PROBLEM THAT HAD TO BE IDENTIFIED BY AAMCO AND TOLD TO MAZDA BEFORE THEY WOULD TRY TO FIX THE PROBLEM. I HAVE CALLED MAZDA CUSTOMER SERVICE AND GOT ANYTHING BUT CUSTOMER SERVICE. MY PROBLEMS BEGAN LONG BEFORE THE WARRANTY HAD EXPIRED; HOWEVER, MAZDA COULD CARE LESS ABOUT THEIR LACK OF ABILITY TO FIX ONGOING PROBLEMS. THIS VEHICLE IS A LIFE-SAFETY HAZARD AND NEEDS TO BE RECALLED COMPLETELY, NOT PART BY PART. I WILL NEVER BUY A MAZDA AGAIN. THIS IS MY THIRD AND LAST. THE TRIBUTE IS BY FAR THE WORST THING EVER MANUFACTURED BY MAZDA. THEY SHOULD BE EMBARASSED TO HAVE THIS MODEL ON THE ROAD!*AK