NHTSA Complaint #10111895 — 1997 LINCOLN TOWN CAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10111895
Vehicle	1997 LINCOLN TOWN CAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 20, 2005
Date Filed	February 21, 2005
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

DURING START-UP YESTERDAY MORNING, THE ENGINE MADE A LOUD KNOCKING SOUND AND THERE WAS STEAM COMING OUT OF THE PASSENGER SIDE TAIL PIPE. SUSPECTING A BLOWN HEAD GASKET, I REMOVED THE PLUGS ON THE RIGHT BANK AND FOUND THE SPARK PLUG IN THE #1 CYLINDER WET WITH COOLANT. I SUSPECT THAT THERE WAS A LEAK THAT FILLED THE CYLINDER WITH COOLANT AND CREATED A HYDRAULIC LOCK THAT BENT A CONNECTING ROD, THEREBY CAUSING THE KNOCKING SOUND. ON INVESTIGATING THIS SITUATION THIS MORNING, I FOUND THAT FORD HAS ISSUED THREE RECALLS (97M91, 99M01 & 01M02) REGARDING THIS SITUATION BUT ONLY COVERS VEHICLES IN FLEET APPLICATIONS. I WOULD LIKE TO KNOW BEFORE I TEAR THE ENGINE DOWN WHETHER THIS SHOULD BE COVERED BY FORD WARRANTY. I HAVE CONTACTED THEIR CUSTOMER SERVICE LINE AND THEY SAY THAT THEY WILL NOT COVER IT BUT I CANNOT GET THEM ONE OF THEIR SUPERVISORS TO RETURN MY CALLS.

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