NHTSA Complaint #10110990 — 2004 SUZUKI VERONA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10110990
Vehicle	2004 SUZUKI VERONA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 1, 2004
Date Filed	March 1, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING A CLICKING NOISE CAME FROM THE ENGINE. *NM THE CONSUMER INDICATED THAT NEITHER THE ENGINE LIGHT NOR OIL LIGHT ILLUMINATED WHILE THE VEHICLE WAS MAKING NOISE. IT WASN'T UNTIL THE NOISE GOT LOUDER AND THE CONSUMER PULLED OVER THAT THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REQUEST THE CONSUMER'S OIL CHANGE RECORDS. THE CONSUMER PROVIDED THE RECORDS BUT THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY. THE DEALER INDICATED THAT THE CONSUMER DIDN'T HAVE ENOUGH RECORDS AND THAT SLUDGE WAS FOUND IN THE ENGINE. *NM

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