NHTSA Complaint #10110569 — 2002 FORD EXCURSION ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	10110569
Vehicle	2002 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	January 16, 2005
Date Filed	February 15, 2005
Mileage	71,436 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ME

Consumer Description

THE SPARK PLUG POPPED OUT OF THE HEAD OF MY 2002 FORD EXCURSION. THE DEALER REPAIRED IT AT A COST OF AROUND $500.00. THEY TOLD ME THEY NEVER HEARD OF THIS BEFORE AND I WAS LUCKY I DIDN'T BLOW THE MOTOR AT A $7000,00 COST. I FIRST FELT LUCKY WHEN I CALLED CUSTOMER SERVICE THEY TOO SAID IT WAS NEW TO THEM ALSO. MANY OF MY FRIENDS SAY THIS PROBLEM IS A COMMON ONE. NOW I WANT TO KNOW HOW COMMON AND IF SO WHY DO I HAVE TO PAY FOR THEIR DESIGN FLAW.

Related Complaints for the 2002 FORD EXCURSION

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#762153 — May 23, 2002 — TRUCK DIES WHEN YOU SLOW DOWN OR APPLY BRAKES. THEN WILL NOT REMAIN RUNNING WHEN PUT INTO DRIVE, IT WILL DIE IMMEDIA...

Recent Complaints for the 2002 FORD EXCURSION

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